Job Confirmation – [Job ID or Suburb] Approved Quote

Hello.

Great news — your quote for the following job has been approved:

Job Details:
• Suburb: [Suburb Name]
• Job Type: [e.g., Flat Pack Assembly – IKEA Wardrobe]
• Client Availability: [e.g., Weekdays 9am–3pm]
• Approved Quote: $[Amount Incl. GST]
• Estimated Completion Time: [e.g., 2.5 hours]

Before you begin, please review the following conditions of engagement:
✅ The client has approved your quote based on the information provided.
✅ You may now contact the client directly to arrange a suitable date and time.
✅ You are responsible for ensuring all persons on-site are covered by current insurance and hold a valid police clearance.
✅ Payment will be made by Flat Pack Perth upon client confirmation of satisfactory job completion.
✅ A 30% service fee is deducted from the approved quote amount.

Next Steps:

  1. Contact the client directly using the details below to confirm the booking.

  2. Keep communication professional and transparent.

  3. Once completed, reply to this email with “Job Completed” and include any relevant photos if applicable.

  4. Payment will be processed within 2–3 business days after client confirmation.

Thank you for your continued professionalism and for being part of the Flat Pack Perth network.

Customer Name:

Customer Contact Number:

Customer Address:

Best regards,
Peter Ehlers
Flat Pack Perth
📧 ineedyou@flatpackperth.com
🌐 www.flatpackperth.com

✅ Step 1 — Customer Enquiry & Auto-Reply (Post-Submit Message)

Yes — your example is spot on.
This is your post-submit confirmation message (and can also be your first auto-reply email):

Thank you for your enquiry!
Flat Pack Perth coordinates trusted independent assemblers for your job. Each job is completed by an insured independent contractor, not by Flat Pack Perth directly.

We’ll review your details and contact you shortly if we need any extra information before forwarding your job to our registered assemblers for quoting.

This sets your position clearly from the very first touchpoint: you are a coordinator, not a service provider.

✅ Step 2 — Personal Follow-Up Email (Before Posting the Job)

This is where you:

  • Ask for any missing details or photos

  • Mention safety notes (like securing tall units)

  • Provide your Disclaimer & Terms of Engagement

  • Confirm they agree to proceed so you can post their job

✉️ Example Step 2 Email (Template)

Subject: Confirmation and Next Steps for Your Assembly Request

Hi [Customer First Name],

Thanks again for your enquiry with Flat Pack Perth. Before we post your job to our network of independent assemblers, please review the details below:

Flat Pack Perth’s Role
We coordinate trusted, insured independent assemblers who quote and complete your job directly. Flat Pack Perth does not perform the assembly work — we simply manage the process to make it easier and more reliable for you.

Safety Note
We always recommend that tall furniture (such as wardrobes, bookshelves, or chests of drawers) be safely anchored to the wall in line with manufacturer instructions and consumer safety guidelines. The assembler can confirm this option with you before finishing your job.

Disclaimer & Terms of Engagement

All assemblers are independent contractors responsible for the quality and safety of their own work.

Flat Pack Perth is not liable for damage, injury, or loss arising from the performance of the work.

You’ll receive a quote and confirmation before any job proceeds.

Our coordination fee is included in the quoted price — there are no additional costs beyond what you approve.

Please reply “I confirm” to proceed so we can post your job to our assemblers for quoting.

Kind regards,
Flat Pack Perth
Job Management Team

💰 About Mentioning Your Fee

Yes — it’s important to mention it in general terms, like in the example above:

“Our coordination fee is included in the quoted price — there are no additional costs beyond what you approve.”

This keeps you transparent but doesn’t expose your backend arrangements with assemblers.

✅ Step 3 — Post the Job

Once they confirm, you post their job to your Jobs Noticeboard with:

  • All job details

  • Safety reminder (as a note, not instruction)

  • Link to the assembler quote form (which already includes the Assembler Requirements Checklist)

So, in short:

  • ✅ Step 1: Auto-reply confirms your coordination role.

  • ✅ Step 2: You follow up with the disclaimer, safety note, and fee transparency.

  • ✅ Step 3: You post the job (protected legally, procedurally, and practically).

Flat Pack Perth — Disclaimer & Terms of Engagement (can attach this as a pdf to the step 2 email to customers, requesting any more details, and before posting on noticeboard)

Flat Pack Perth operates as a job coordination service connecting customers with trusted, independent furniture assemblers. We do not perform any assembly work directly.

Please note:

  • All work is carried out by independent contractors who hold their own insurance and are responsible for the quality and safety of their work.

  • Flat Pack Perth does not supervise, control, or direct how assemblers perform their work.

  • Any communication regarding job timing, access, or assembly details may occur directly between the customer and the assembler.

  • Flat Pack Perth facilitates secure payment and communication between both parties.

  • Our coordination fee is included in the quoted amount — there are no additional costs beyond what you approve.

  • We recommend that tall furniture items (such as wardrobes, bookshelves, or chests of drawers) are anchored to the wall, in line with manufacturer safety instructions and consumer safety guidelines.

  • Acceptance of a quote constitutes your agreement to these terms.